At JNTN GIFTS, we are committed to delivering your orders efficiently, safely, and on time. This Shipping Policy outlines how we process, ship, and deliver items to customers both in the United States and around the world.
📦 Order Processing
- Processing Time:
All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification once your order has shipped. - Business Days:
Monday through Friday (excluding U.S. holidays) - Order Cut-off Time:
Orders placed after 5:00 PM PST will be processed the next business day.
🚚 Shipping Rates & Delivery Estimates
We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout based on destination and weight.
For United States Customers:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Express Shipping | 2–3 business days | Calculated at checkout |
For International Customers:
| Region | Estimated Delivery Time | Cost |
|---|---|---|
| North America (non-U.S.) | 7–15 business days | Based on region |
| Europe | 8–20 business days | Based on region |
| Asia-Pacific | 10–25 business days | Based on region |
| Middle East & Africa | 12–30 business days | Based on region |
| South America | 15–35 business days | Based on region |
Please note: Delays may occur due to customs clearance or global logistics issues beyond our control.
🌎 International Shipping
We ship to most countries worldwide. However, we are not responsible for any import taxes, customs duties, or other fees incurred during international shipment. These charges are the responsibility of the customer.
Customs, Duties, and Taxes:
All international orders may be subject to customs inspections and the assessment of duties and taxes in accordance with the laws of your country.
📦 Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order status anytime on our website or through the shipping provider’s website.
❗ Shipping Delays or Issues
If your order is significantly delayed, lost, or damaged during shipping, please contact us immediately at [email protected]. We will work with the shipping provider to resolve the issue.
🛑 Undeliverable Packages
If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange reshipment. Additional shipping charges may apply.
Thank you for shopping with JNTN GIFTS. We’re here to ensure every gift arrives safely and on time — no matter where in the world it’s going.